Managed IT support
One fixed monthly fee for a helpdesk that answers, systems that are monitored continuously, and an engineer who already knows your setup when something goes wrong.
What's included
Each plan is shaped around your business, but these essentials come as standard.
Help by phone, email or remote session for everyday problems, from locked accounts to printers that will not print.
We keep watch over devices, servers and backups, and act on warning signs before they turn into downtime.
Windows, macOS, Microsoft 365 and key applications kept up to date on a managed schedule, closing security holes quickly.
Managed antivirus and threat protection on every computer, monitored centrally so nothing is left unprotected.
New starters set up with a working laptop and accounts on day one. Leavers' access removed promptly and properly.
Remote support resolves most issues without anyone travelling. When a job needs hands, an engineer comes to you.
Why managed support
Pay-as-you-go IT support only starts once something has already broken. With a managed plan we look after your systems every day, so issues are spotted early and dealt with quietly in the background.
You get one point of contact, a documented record of your setup and regular reviews where we explain what we have done and what is coming up next, from expiring warranties to licence renewals.
Have no in-house IT team, or one who needs back-up
Rely on Microsoft 365, shared files or business software every day
Have people in the office, at home and on the road
Want IT costs you can budget for
Need to show customers or insurers that your IT is secure
Questions
It depends on the number of users and devices and what you want covered. After a free IT health check we give you a fixed monthly quote, so you know exactly what you will pay.
Yes. We support clients anywhere in the UK remotely, and our engineers travel for installations and on-site work.
Of course. We can take care of day-to-day support so they can focus on projects, or provide cover for holidays and specialist work.
We review and document your systems, install our monitoring and security tools, and fix anything urgent we find. From then on, your team simply contacts us whenever they need help.
Start with a free IT health check and a clear, fixed monthly quote.
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